Terms and conditions

By placing an order, you agree to these terms.

1. Company Information

Legal name: Neves Pereira Lucas (Snowztech)
Address: 63 Boulevard Gambetta, 78300 Poissy
SIRET: 90766688700027
Contact: [email protected]
Hosting: BigCartel


2. Orders & Payment
Prices are in EUR and include VAT
Payment is required at checkout.
Orders may be canceled in cases of fraud or error.


3. Shipping

Orders processed within 1–2 business days.

Delivery in France: 2–5 business days. International: 5–15 business days.

All orders include tracking.
Shipping costs calculated at checkout.

4. Returns & Refunds

You have 14 days from delivery to request a return.

Items must be unused and in original packaging.

Refunds processed within 7 business days of receiving the return.

Shipping fees are non-refundable.

To return: email [email protected] with your order number.

5. Cancellation / Right of Withdrawal

You may cancel your order within 14 days under French law.
Contact [email protected] to exercise this right.

6. Privacy

We respect your privacy. See the Privacy Policy for details.